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Customer Feedback

UiTM Library
Complaint Management

We value your input and are committed to continuously improving our services to better support your academic and research needs. Whether you have a question, wish to report an issue, or would like to share a comment or suggestion about the UiTM Library, you're in the right place.


Please use the form below to get in touch with us. Our team will review your submission and respond as soon as possible. Thank you for helping us enhance your library experience.

Customer Feedback

The official channel for complaints related to the services of Tun Abdul Razak Library in general.

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Customer Feedback

The official channel for complaints related to the services of Tun Abdul Razak Library in general.

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e-Aduan ICT (UNiTS)

Complaints and support related to UiTM's ICT systems and services.

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e-Aduan ICT (UNiTS)

Complaints and support related to UiTM's ICT systems and services.

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Library Support System (LSS)

"Report technical issues related to digital services and library systems. (Library Staff Only)"

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Library Support System (LSS)

"Report technical issues related to digital services and library systems. (Library Staff Only)"

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e-Aduan Fasiliti UiTM

Report facility issues such as equipment damage, cleanliness, and others.

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e-Aduan Fasiliti UiTM

Report facility issues such as equipment damage, cleanliness, and others.

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Chat with Librarian (LibChat)

Live chat with a librarian for immediate inquiries or research consultation services.

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Chat with Librarian (LibChat)

Live chat with a librarian for immediate inquiries or research consultation services.

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e-Aduan UiTM

Used for general complaints regarding UiTM.
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e-Aduan UiTM

Used for general complaints regarding UiTM.
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