About PTAR

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive
 


 Objectives

To enhance the knowledge and expertise of Bumiputeras in all fields of study through professional programmes, research work and community service based on moral values and professional ethics.

  • To empower the delivery of UiTM's library services as a center of information excellence that always remains relevant and respected.
  • To serve comprehensive, up to date and relevant knowledge and resources in various physical and virtual formats.
  • To provide a conducive environment and facilities for teaching, learning and research matters.
  • To develop the latest information technology and communication facilities based on customer needs.
  • To strengthen human capital through Budaya PERDANA for PUiTM communities.
  • To enrich relation and cooperation with external organisations in industrial networks.

Client Charter

PTAR is committed in providing world-class environment, services and resources to enhance study, research and teaching experiences.

Our client charter reflects our commitment to provide world-class services and focuses on SIX main areas.

  • To deliver user-friendly services to PTAR users
  • To provide weekly updates to PTAR users of our new arrivals and collections
  • To provide a response within THREE (3) weeks upon the date of application for Inter-Library loan requests
  • To respond within ONE (1) working day on Information Skill Class
  • To provide 24/7 access to the PTAR Portal and electronic resources
  • To provide access within THREE (3) working days upon date of application for reference archive materials