Objectives
To enhance the knowledge and expertise of Bumiputeras in all fields of study through professional programmes, research work and community service based on moral values and professional ethics.
- To empower the delivery of UiTM's library services as a center of information excellence that always remains relevant and respected.
- To serve comprehensive, up to date and relevant knowledge and resources in various physical and virtual formats.
- To provide a conducive environment and facilities for teaching, learning and research matters.
- To develop the latest information technology and communication facilities based on customer needs.
- To strengthen human capital through Budaya PERDANA for PUiTM communities.
- To enrich relation and cooperation with external organisations in industrial networks.
Client Charter
PTAR is committed in providing world-class environment, services and resources to enhance study, research and teaching experiences.
Our client charter reflects our commitment to provide world-class services and focuses on SIX main areas.
- To deliver user-friendly services to PTAR users
- To provide weekly updates to PTAR users of our new arrivals and collections
- To provide a response within THREE (3) weeks upon the date of application for Inter-Library loan requests
- To respond within ONE (1) working day on Information Skill Class
- To provide 24/7 access to the PTAR Portal and electronic resources
- To provide access within THREE (3) working days upon date of application for reference archive materials
